Gigger

General

• CNY Huat with McDonald's Campaign - Eligible Outlets & Shifts
• What is FastGig?
• What is a gig job?
• Do I need experience for any of the jobs on FastGig?
• Can I work with a friend? Do they have to download the app?
• I am looking for a full-time job, can I use FastGig?

Registration and account management

• How do I update my profile details?
• How do I update my profile photo?
• Where do I upload my certificates?
• How do I upload/update my bank details?
• I am not receiving any notifications on FastGig, how do I enable notifications?
• How do I reset my FastGig account password?

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Gig and shift management

• How to book a gig job?
• How do I find Gigs that fit my schedule or is near my location?
• What does “Urgent Hiring” on the job listing means?
• What does "Join Waitlist" means?
• Where can I view the location of the gig job?
• Where can I view the status of my bookings?

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Application status definition

• After booking a shift, the booking says "In review", what should I do next?
• How long does it take for my shift to get confirmed? What does the status "Offer" means?
• What does the status "Confirmed" means?
• What does the status "Incomplete" means?
• What does the status "Completed" mean?
• What does the status "Reserved" mean?

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Check-in and report work

• How do I check in for a shift?
• I can not find the job location
• I did not check in during my shift and completed the gig. What should I do now?
• What happens if I am late for my shift?
• Who should I contact when I arrive at the Gig location?

Earnings and payout

• Why do I have to give my bank details?
• Where can I view my earnings?
• When and How will I receive my payouts?
• I have issues with my payout or I would like to submit a claim, reimbursement, overtime (OT) pay, how do I do so?
• I have not received my payout, what can I do?
• Does FastGig provide payslips?

Cancellation and no-show policy

• How do I cancel a Gig booking?
• What happens if I did not turn up for my shift?

Feedback about a gig experience

• I have an issue to report regarding a gig. How should I go about doing it?

Technical issues

• I am facing technical issues
• I can not login my account
• I can not see the shift I booked, working records, earning records

Terms and conditions

• Privacy policy | Malaysia
• Member terms | Malaysia
• Platform agreement | Malaysia
• Terms of service | Malaysia
• Privacy policy | Singapore
• Member terms | Singapore

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