If you encounter issues such as app bugs or inability to open the app, we recommend trying the following solutions:
A. Kill the app and relaunch it.
B. Uninstall and reinstall the app.
C. If the issue persists, provide the following information to our customer service:
1. Description of the issue faced:
2. Phone model:
3. Operating system (iOS or Android):
4. Phone software version:
5. Email address:
6. Video recording or screenshot of the issue (if available)
FastGig Singapore:
If you require assistance, kindly email us at customercare@fastgig.sg or Whatsapp us at +6589698476.
FastGig Malaysia:
If you require assistance, kindly email us at fg-customercare.my@fastco.asia or Whatsapp us at +6011-61169366 for further support.